Privacy Policy

Last Updated: August 2026

At Zjessp (accessible via https://zjessp.com), this page explains what personal information we collect, why we collect it, how long we keep it, and what you can ask us to do with it.

Buying a shirt should not cost you more information than the transaction needs. We collect what an order or an enquiry actually requires and nothing beyond it, and your card details never touch our systems at any point.

By using our website or placing an order, you agree to the practices described below. If you want to know exactly what we hold about you, or you want it deleted, email us at support@zjessp.com and we will handle it.

1. Information We Collect

We collect only what an order or an enquiry actually requires.

• Identity and contact information: your name, email address, delivery address, and billing address.
• Order information: the items you bought, order numbers, order history, and any return or exchange linked to them.
• Payment confirmation: the transaction reference and result returned by PayPal. We never receive or store your full card number, expiry date, or security code.
• Correspondence: the content of emails you send us and our replies.
• Technical information: IP address, browser type, device type, pages viewed, and time on site, collected through cookies and analytics.

2. How We Use Your Information

Your information is used to process and dispatch your order, to send confirmation and tracking emails, to handle returns and refunds, to answer your messages, to detect and prevent fraudulent transactions, to understand how the website is used so we can improve it, and to meet our legal and tax obligations. We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We share personal information only where it is necessary to complete your order or to run the business.

• PayPal: to process your payment securely and to issue refunds.
• Shipping carriers (USPS, UPS, FedEx): your name and delivery address so the parcel reaches you.
• Service providers: website hosting, email delivery, and analytics providers, each bound by confidentiality obligations and permitted to use the data only for the service they provide to us.
• Legal authorities: where disclosure is required by law, court order, or valid legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

We use cookies and similar technologies to keep your basket working, to remember preferences, and to understand traffic patterns. The categories in use, what each one does, and how to switch them off are set out in the Cookie Policy.

5. Data Retention

Order records, including the invoice and delivery details attached to them, are kept for 7 years to satisfy tax and accounting requirements. Contact form and email correspondence is kept for 12 months unless it relates to an ongoing matter. Analytics data is retained in aggregated form. When a retention period ends the data is deleted or anonymized.

6. Data Security

The website runs over an encrypted SSL connection, and payment information travels directly to PayPal without passing through our systems. Access to order data is limited to the people who need it to fulfill orders and answer support messages. No method of transmission or storage is completely secure and we do not claim otherwise. If a breach ever affected your personal data, we would notify you and the relevant authorities as required by law.

7. Your Rights

Depending on where you live, you may have the right to ask us to do the following.

• Confirm what personal information we hold about you and provide a copy of it.
• Correct information that is inaccurate or incomplete.
• Delete your personal information, subject to records we are legally required to keep.
• Stop sending you marketing communications.
• Restrict or object to certain processing of your information.

Email support@zjessp.com to make a request. We respond within 30 days and we do not charge for it. We may need to confirm your identity first, which normally means replying from the email address on the order.

8. Marketing Communications

We send marketing email only where you have opted in, and every marketing message carries an unsubscribe link that works immediately. Order confirmations, dispatch notices, and return correspondence are transactional and are sent regardless, because they are part of the order you placed.

9. Children

This website is not directed at children under 13 and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it promptly.

10. Third-Party Links

Our pages may link to external websites, including carrier tracking pages and PayPal. Those sites operate under their own privacy policies and we are not responsible for their content or their handling of your data. We suggest reading their policies before providing information to them.

11. Do Not Track

Some browsers send a Do Not Track signal. There is currently no common industry standard for how sites should respond to it, so our website does not alter its behavior when it receives one. You can control cookies directly through your browser settings, which is described in the Cookie Policy.

12. Changes to This Policy

We may update this policy as our practices or the law change. The revised version is posted here with a new Last Updated date. Where a change materially affects how we handle your information, we will say so rather than relying on the date alone.

13. Privacy Questions

Any question about your data, or any request to exercise the rights above, reaches us here.

Thank you for shopping with us, and for trusting us with what you wear when the heat sets in.